mujur505Terms of Use
When you open an account on mujur505, you enter into an agreement with us to use our platform under specific conditions. These terms outline your rights, our responsibilities, how we handle your data and funds, what happens if disputes arise, and the jurisdictional scope of our service. We designed these terms to be transparent rather than punitive—they reflect how we actually operate.
mujur505 operates as a sportsbook and gaming platform offering football betting (Liga 1, Piala AFF, Piala Indonesia, Champions League), live-casino tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Our service is available only where local law permits.
Read these terms carefully. By registering on mujur505, you confirm that you have read, understood, and accept these conditions. If you disagree with any part, do not create an account. These terms may be updated periodically; we notify users of material changes via email or in-app announcement at least thirty days before they take effect.
Account Terms and Eligibility
To use mujur505, you must be at least 18 years old and legally able to engage in online gaming in your jurisdiction. You are responsible for verifying that our service is available and lawful where you access it. We do not offer our services in jurisdictions where online wagering is prohibited. During account registration, you provide your legal name, email, phone number, and date of birth. You must complete identity verification (KYC) by uploading a valid government-issued ID and proof of address before you can deposit or withdraw.
Your mujur505 account is personal and non-transferable. You are solely responsible for maintaining the confidentiality of your login credentials. We are not liable for unauthorised access if you share your password or fail to log out on shared devices. If you believe your account has been compromised, contact our support team immediately via email or in-app help. We will freeze your account pending investigation and help you recover it if we confirm unauthorised access.
Account Suspension and Closure
We retain the right to suspend or terminate your account if we detect:
- Violation of these terms or our house rules.
- Use of VPN, proxy, or other obfuscation to hide your location (if you are in a prohibited jurisdiction).
- Multiple accounts held by the same person.
- Suspected money laundering, fraud, or illegal activity.
- Non-compliance with KYC verification after thirty days of account opening.
- Inactivity exceeding two years (we may close dormant accounts).
If we suspend your account, we notify you by email with the reason. You may request a review by contacting support. If your account is closed, we return your remaining balance (minus any outstanding disputes) to your registered payment method within ten business days.
Deposits, Withdrawals, and Dispute Resolution
On mujur505, deposits are processed via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet). Deposits typically settle instantly (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) or within 1–4 hours (bank transfers during banking hours). Your account balance is held in a segregated trust account; we do not use customer funds for operational purposes. All funds remain your property until you request a withdrawal.
Withdrawals are processed during business hours (Monday–Friday, 09:00–18:00 Jakarta time). We return your funds to your original payment method. Processing typically completes within one business day for instant methods (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet); bank transfers may take 1–3 business days depending on your bank. We reserve the right to verify your identity before processing large withdrawals or those that exceed our standard thresholds.
Bonus Terms on mujur505
When we offer bonus promotions, they are subject to specific terms. Bonuses are credited to a separate bonus balance and may carry wagering requirements (we disclose these clearly at the time of offer). You may not withdraw bonus funds until wagering requirements are met. If your account balance falls below the bonus amount before requirements are satisfied, the bonus is forfeited. Bonuses expire if not used within the timeframe specified in the offer.
Betting Rules and Settlement
All bets on mujur505 settle according to official results from the relevant league or tournament governing body. For Liga 1 and Piala Indonesia matches, we use official Indonesian football association (PSSI) results. For Champions League, we use UEFA official records. For esports (Mobile Legends, Free Fire, PUBG Mobile), we use official league/tournament results. If a match is abandoned, cancelled, or postponed, we apply settlement rules published in our help centre.
We do not accept bets placed after an event has begun (in some markets, live-in-play bets are accepted). Odds are quoted in decimal format and locked at the moment of placement. We reserve the right to void a bet if we detect technical error (e.g., incorrect odds displayed), system malfunction, or suspicious activity. If a bet is voided, your stake is returned to your account.
Disputes and Complaints
If you dispute a bet settlement, contact our support team within thirty days. Provide your ticket reference number and explain the issue. Our compliance team investigates and responds within five business days. We review our data feeds, odds history, and match records to determine the correct settlement. If we made an error, we correct your account; if our settlement was accurate, we explain our reasoning.
If you are unsatisfied with our resolution, you may escalate to our complaints officer (contact details available via in-app help). We aim to resolve complaints within fifteen business days. If we cannot resolve your dispute internally, you may pursue recourse through your jurisdiction's gaming regulator or dispute-resolution body, if one exists.
Jurisdiction and Applicable Law
mujur505 services are available only where local law permits. We do not offer betting or gaming to users in jurisdictions where it is prohibited. You are responsible for verifying your own legal eligibility. These terms are governed by the laws of the jurisdiction where our service is authorised to operate. Any legal disputes are subject to the jurisdiction's dispute-resolution procedures.
Data Protection and Privacy
We collect your personal data (name, email, phone, ID number, payment details) to operate your account, process deposits and withdrawals, verify your identity, and comply with legal obligations. Your data is encrypted in transit and at rest using industry-standard SSL protocols. We do not share your data with third parties without your consent, except as required by law (e.g., tax authorities, financial regulators). For detailed information, refer to our Privacy Policy
By using mujur505, you confirm that you have read and accepted these terms. If you have questions, contact our support team via in-app help, email, or FAQWe are committed to operating mujur505 transparently and fairly. Your trust is essential to our platform.